The rules and requirements outlined below are in place to ensure the well-being of all visitors. Lifeguards undergo extensive, ongoing training in the areas of facility operations, site-specific safety, emergency procedures and rescue scenarios, along with regularly recertifying awards recognized by the national governing body. Kindly do your part to maintain everyone's safety by following all directives from pool staff and adhering to the facility rules.
Safety requirements |
Supervision Children 6 years of age and younger must be supervised by an adult (16+ years) at a 4:1 ratio at all times and in all areas of the facility. Youth guardians (13+ years) can supervise children at a 1:1 ratio. Guardians must be within arm’s reach of the child they are supervising, and come prepared in swimming attire to render immediate assistance (a few seconds away from the child). Visitors with serious medical conditions Those with serious medical conditions (seizure disorders, heart conditions) should be accompanied by a person knowledgeable of their condition and directly responsible for their supervision. Any visitors with a medic alert or known medical conditions should report the condition to the lifeguard on duty. The companion will be able to swim at no charge. Emergency signals Visitors should be aware of emergency signal and abide by directives given by Aquatic Centre staff:
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Amenity restrictions |
Steam room
Therapy pool (hot tub)
Restrictions on other amenities
Universal change rooms
Lockers
Viewing areas Visitors are welcome to watch swimming lessons in the seating area in the lobby or use the viewing area located on the second floor of the facility. For safety reasons, visitors are not permitted to watch swimming lessons from the pool deck. |
Swim test |
Swim tests will be conducted by lifeguards at the beginning of every hour during open swims to assess the swimming ability of children ages 7 to 13 years old each time they enter the facility. Meeting location will be announcement at the facility prior to the test commencing. Upon entry, reception staff will give out pink or green wristbands to all children ages 6 and under to signify that they are required to be within arm's reach of a guardian at all times and in all areas of the facility (including the pools). This wristband is given to children regardless of swim ability. Swim Test: The swim test will consist of a 30 second tread and a 25 metre swim. Yellow wristbands will be given to children ages 7-13 years old who have completed the swim test, signifying they have full access to the facility. Wristbands are utilized for safety and program quality control, and should remain on for the duration of your visit. |